Print Precision: A podcast with digitech

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In October 2020 Digitech started their very own podcast tiled "Print Precision". As we continue to produce more episodes and content in a market that seems to lack a presence in the quickly growing and ever popular space of podcasts we hope to transfer a bit of our knowledge to each and every listener. While our main focus is the facts and features of the TruFire machine we also dive into to industry news, issues, and upcoming events to keep our listeners educated.

Leave us a comment and tell us what you want to hear next as well as how we're doing on previous episodes.

Want to be a guest on the show? Contact us directly (210)545-6000

The Latest Podcast: Episode 4, how long do printheads last
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One question print head manufacturers don’t want to answer is how long those print heads last. A better question might be how long should print heads last, or how long can they last?
Patric Coldewey, President of Digitech, knows the answer, and he wasn’t shy about sharing it on Print Precision.
No matter the manufacturer, the print head is typically the most expensive component of a printer.
“It’s a costly product, and it’s something customers are sensitive to when it comes to how often [they] need to replace them,” Coldewey said.
When speaking about Digitech’s TruFire printer, Coldewey said the print head could last two to eight years. Why such a differential?
“The real answer to that question is it depends. It depends on the environment.”
The printer can be set up and calibrated to perfection, but if the environment is dusty or the humidity is too low, print head issues will follow.
Coldewey said the biggest culprit in the air is dust, and keeping the printer environment at the proper humidity levels is designed to combat that challenge. It is impossible to create a completely dust-free environment in commercial printing, but doing some things to mitigate the amount of dust will prolong the print head's life.
When a print head fails to meet expectations, there’s typically a reason.
“The biggest failure comes from what you can’t see.” “These nozzles are really small on these print heads, and they have a reverse pressure that’s holding up the ink. So, when you allow your room environment to get dry, dust particles on the floor get airborne. And now they’re looking for moisture, and it finds the moisture on the actual nozzle. That reverse pressure, over time, can pull small particles of dust into the print head.”

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comments (2)

John Parrott on October 6, 2020 at 12:11 am

No smoke in mirrors here. Everything Patric says is true and I have witnessed it first hand. The service Digitech has provided has been unmatchable. We don’t have time to leave a message and wait for a call back. Any issue we’ve had has been resolved immediately and you can’t put a price on that. Invest in your company and your country….invest in Digitech.

Peter Casasanto on November 4, 2020 at 7:40 am 

With all my years in the industry, I have never seen so many users this satisfied with their vendor's service and product performance. Their loyalty is a great testament to that.

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